PROFESSIONAL SERVICES

Synthesis professional services operate under two specialized verticals – Integration services and Managed services. Integration services comprise of data mining experts, integration with multiple Business applications, Data acquisition specialist for PLC / SCADA / OPC / Gate way systems, etc., Managed services specialists ensure business continuity in all the technology intervention areas to our clients through Off-shore and On-shore model of support.

Integration Services

Synthesis Integration services range from point-to-point ad hoc integration projects to tactically integrate a new or upgraded data source or application into an enterprise information infrastructure.

Managed Services

Synthesis takes on the 360-degree responsibility of the entire IT operations of the organization, including 24X7 monitoring, IT support on demand as well as problem resolution.

Monitoring as a Service(MaaS)

IT infrastructure monitoring is an essential part of the IT Management Policy for an organization that is reliant on IT infrastructure. Proactive monitoring provides business continuity.

Integration Services



Synthesis Integration services range from point-to-point ad hoc integration projects to tactically integrate a new or upgraded data source or application into an enterprise information infrastructure. Our Enterprise Application Integration solutions are designed to deliver measurable results and rapid ROI, and strike the right balance between business and IT needs. Key areas are as below,

  • Architecting a Technical data acquisition with accuracy
  • Technology intervention specialist to design the Machine / Instrument integration methodology
  • Develop a "Templatized process" across multiple make / model of instruments & machines to make it ready to adopt
  • Setting up the algorithm for integration including data elements
  • Establish the connectors for Data import into a Business application and Establish failover mechanisms to provide alert/escalation for any data mismatch/loss and remediation


Managed Services



Synthesis takes on the 360-degree responsibility of the entire IT operations of the organization, including 24X7 monitoring, IT support on demand as well as problem resolution. Our Managed Service portfolio act as technology Specialists to our customers in managing the entire IT landscape.

  • Hardcore Technical team of specialist for the DC / NOC and site-specific DC / DR uptime for business continuity
  • Support operations both Onsite and Offsite using remote management tools and technologies
  • Expertise in analyzing deciphering problems in business applications and Infrastructure support services
  • Experience spans around Pharma Business process and technical Support services related to business operations
  • “Monitoring as a Service” for 24/7 Technical managed services for Data Flow management for the application interfaces & Data center monitoring

Monitoring as a Service (MaaS)



IT infrastructure monitoring is an essential part of the IT Management Policy for an organization that is reliant on IT infrastructure. Proactive monitoring provides business continuity, quicker disaster recovery and easier capacity planning for all mission critical applications. Monitoring as a Service (MaaS) is a concept that combines the benefits of cloud computing technology and traditional on-premise IT infrastructure monitoring solutions. MaaS is a new delivery model that is suited for organizations looking to adopt a monitoring framework quickly with minimal investments.

Synthesis offers comprehensive monitoring as a service (MaaS) product portfolio for customers across the world. Synthesis can monitor all infrastructure assets including Servers, Databases, Operating Systems, Network devices, Applications, Storage devices and cloud infrastructures such as Amazon and Rackspace IaaS offerings as well as PaaS offerings from other leading providers such as Oracle, NetSuite and Microsoft. MaaS from Synthesis provides 24x7 monitoring coverage with alerts and escalation workflows that can be customized for individual customer requirements. Synthesis MaaS offerings provide a ready-to-use, cost-efficient monitoring offering that is flexible, scalable and covers the majority of infrastructure deployment options.



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